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Inactive addresses

Kristina Murti
$organization

We are doing some much needed address clean up work and documentation for our users.  I noticed in the Tessitura documentation that no primary address can be marked as inactive.  However, I noticed some accounts in our database where this is the case (I suspect it might have been done from a back end update).  There is one address on this account and it is both marked as primary and inactive.  I would like to be able to do this from the front end so that users can inactivate the only address on the account if it is known to be bad.  Is this possible?  is there a security setting somewhere to allow for this?  Thanks,

Kristina Murti

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  • $organization

    Thanks all,

     

    I figured out that the email address was associated with a login.  I was able to inactivate the login and then Tess. Let me uncheck the primary box and inactivate the eaddress.

     

    Thanks,

    Tony

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Lucie Spieler
    Sent: Monday, December 03, 2012 3:40 PM
    To: texler@nashvillesymphony.org
    Subject: RE: [Tessitura Marketing Forum] Inactive addresses

     

    I don’t believe you have to have a “primary” primary e-mail address, though. Can’t you just uncheck the primary box and then inactivate the eaddress? That’s what we do.

     

    _____________________________
    Lucie Spieler
    IT Development and Training Manager

    Editor, Season Program Book

    FLORIDA GRAND opera




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Thanks all,

     

    I figured out that the email address was associated with a login.  I was able to inactivate the login and then Tess. Let me uncheck the primary box and inactivate the eaddress.

     

    Thanks,

    Tony

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Lucie Spieler
    Sent: Monday, December 03, 2012 3:40 PM
    To: texler@nashvillesymphony.org
    Subject: RE: [Tessitura Marketing Forum] Inactive addresses

     

    I don’t believe you have to have a “primary” primary e-mail address, though. Can’t you just uncheck the primary box and then inactivate the eaddress? That’s what we do.

     

    _____________________________
    Lucie Spieler
    IT Development and Training Manager

    Editor, Season Program Book

    FLORIDA GRAND opera




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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