We are doing some much needed address clean up work and documentation for our users. I noticed in the Tessitura documentation that no primary address can be marked as inactive. However, I noticed some accounts in our database where this is the case (I suspect it might have been done from a back end update). There is one address on this account and it is both marked as primary and inactive. I would like to be able to do this from the front end so that users can inactivate the only address on the account if it is known to be bad. Is this possible? is there a security setting somewhere to allow for this? Thanks,
Kristina Murti
Hi Tony,
The post you are referencing is referring to postal addresses. You are allowed to uncheck the primary box on email addresses.
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com