Inactive addresses

We are doing some much needed address clean up work and documentation for our users.  I noticed in the Tessitura documentation that no primary address can be marked as inactive.  However, I noticed some accounts in our database where this is the case (I suspect it might have been done from a back end update).  There is one address on this account and it is both marked as primary and inactive.  I would like to be able to do this from the front end so that users can inactivate the only address on the account if it is known to be bad.  Is this possible?  is there a security setting somewhere to allow for this?  Thanks,

Kristina Murti

Parents
  • I don’t believe you have to have a “primary” primary e-mail address, though. Can’t you just uncheck the primary box and then inactivate the eaddress? That’s what we do.

     

    _____________________________
    Lucie Spieler
    IT Development and Training Manager

    Editor, Season Program Book

    FLORIDA GRAND opera

Reply
  • I don’t believe you have to have a “primary” primary e-mail address, though. Can’t you just uncheck the primary box and then inactivate the eaddress? That’s what we do.

     

    _____________________________
    Lucie Spieler
    IT Development and Training Manager

    Editor, Season Program Book

    FLORIDA GRAND opera

Children
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