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We use CSI’s for telemarketing. We’ve got a report to check how many CSI actions (“left msg”, “sale”, etc) a rep produces each day and another report, by rep, to list what those actions are.
______________________________Lucie SpielerIT Development and Training ManagerFLORIDA GRAND opera
Hi Lucie,
Thanks for your quick reply. How do you assign multiple constituents to a telemarketer without doing it one-by-one?
Thanks again!
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JJ Gray | Sales Manager
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