SYOS Users: Inventory Control question

Would love feedback from organizations using SYOS.

In relation to a show that does not involve seats being set aside for subscribers...

When you put a show on-sale...online, but also for offline sales...do you only make a certain portion of the theatre available for purchase initially or do you put all seats on sale at the same time?

We currently show all seats available for purchase. Most expensive and least expensive seats traditionally fill-up first, leaving us with the majority of the house (the mid-priced seats) open...sometimes right up to the date of the performance.

Heard an intriging conference presentation recently by an organization that tightly controls which seats are shown as available, which forces folks to buy and fill the core areas of the theatre first (eliminating dead zones, increasing the perception that a show is selling strongly, and protecting revenue goals).

Just wondering who else follows that policy?

And do all Tess holds have to be managed manually?

Thanks!

Christine

clong@kentuckycenter.org