Hi,
From a generic list of patrons generating by using extracting manager and a season, I would like to remove every patron that has already booked in to a performance (of a 3 week run of a show) in the future.
When I try to do this, I get zero count for that extraction segment.
Am I missing a simple trick or does this require SQL code?
Thank you!
Giles
You need to know what your ticket history is picking up. In our case, patrons don’t have ticket history until the day after they are ticketed (the procedure that updates ticket history runs at night). I have therefore inserted SQL to look at something other than ticket history (I look at actual seat reservations for patrons in the view VX_PERF_SEAT) when I need to suppress unticketed patrons.
If the query in your list is looking for a.customer_no, add this into the Where clause (edit season 58 to the season you are looking for, or, if you know the perf_no, put that into the “select perf_no” parenthetical statement instead of what’s there:
and a.customer_no in (select customer_no from vx_perf_seat where perf_no in (select perf_no from t_perf where season=58))
Lucie
________________
Lucie Spieler
IT Development and Training Manager
Florida Grand Opera
8390 NW 25th Street
Miami, FL 33122
305-854-1643 ext 1521
www.FGO.org
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Giles conisbeeSent: Tuesday, October 25, 2011 10:05 AMTo: Lucie SpielerSubject: [Tessitura Marketing Forum] Removing Constituents already booked when doing an extraction
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Hi Giles,You shouldn't need to use SQL to exclude customers who have already booked a performance. There are a number of different ways that you can do this in extractions and there are a number of different reasons that you could be receiving a zero count for that line.What list parameters are you using to exclude the event?Adriana