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List Manager blank on new User Group

Paul White
$organization

Hi.

I copied an existing User Group for Tessitura and most of the details have appeared to work, yet when I look in List Manager to make a New List, there are no categories/criteria to choose from on the left hand side of the screen.  

I've checked in Security and 'Tools List Manager' is enabled for viewing etc. (else they wouldn't be able to access it) so it's obviously set up somewhere else.

Can anyone tell me where the categories/fields are defined, please?

Thanks as ever,

Paul.

  • $organization

    Hi Paul,

     

    Are all your list elements in a control group? Might be that…

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Paul White
    Sent: 14 September 2011 14:37
    To: Halliday, Gary
    Subject: [Tessitura Marketing Forum] List Manager blank on new User Group

     

    Hi.

    I copied an existing User Group for Tessitura and most of the details have appeared to work, yet when I look in List Manager to make a New List, there are no categories/criteria to choose from on the left hand side of the screen.  

    I've checked in Security and 'Tools List Manager' is enabled for viewing etc. (else they wouldn't be able to access it) so it's obviously set up somewhere else.

    Can anyone tell me where the categories/fields are defined, please?

    Thanks as ever,

    Paul.




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  • $organization in reply to Gary Halliday

    That sounds like it - where are the list elements edited?

  • $organization in reply to Kjersten Schladetzky

    Though I should add that you might want to look into adding Control Groups to this users access if s/he has a legitimate need to see these criteria rather than un-control grouping them since I would assume they were set up with Control Groups in the first place for a reason.

  • $organization in reply to Kjersten Schladetzky

    Thanks Kjersten, that's perfect!