We have been using Auto-bill in both our Development and Ticketing departments for about 2 years. We have been separating the functions, running the ticket payments through Ticketing and donations through Development.
To provide better customer service, we now want to bundle tickets, annual campaign contributions, and development special events (not-ticketed,) thereby charging the customer only 1 payment a month instead of separate payments from ticketing and development. We currently use the “on account” method for any development related funds in a ticket order. We do not want to use the Invoice payment method in ticketing because we are not going to print any tickets until the order is paid in full.
Does anyone currently have a procedure for a transaction like this?