WordFly Triggered Emails

Hello All,

We have recently implemented WordFly and would like to use it to send performance reminders to our subscribers.  I'm wondering if there is a way to do this that would be totally automated.  What we have in mind is to use a standard template that pull in fields from an output set that would populate the subscriber's name, the performance and the date of the performance.  Since I am unable to use a standard output set that includes performance date and name without getting multiple rows for each subscriber, I'm wondering if anyone has figured out a way to do this in the back end - or if there's a way to limit the output in output builder to only the performance and perf_date that is associated with "run_date" + 3 days.

Thanks!

Parents
  • HI All

     

    I would also be really interested in finding out how other venues do this, I have set up the extraction list so that it pulls dynamically but the back end knowledge would be appreciated!

     

    Thanks

    Celia

     

    Celia Beer - Marketing Coordinator
    Glyndebourne Productions Ltd
    '+44 (0)1273 812321 Ext 2208


    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Tom O'Connor
    Sent: 21 March 2011 20:17
    To: Celia Beer
    Subject: RE: [Tessitura Marketing Forum] WordFly Triggered Emails

     

    Shellie,

     

    We’re in the process of exploring this as well. If you get any help, would you mind sharing? We’d appreciate it – and I’ll owe you a drink at the conference…

     

    Best,

    Tom

     

    Tom O'Connor

    Associate Director of Marketing

    ROUNDABOUTTHEATRECOMPANY  

    212-719-9393 x346


    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Shellie Sullivan
    Sent: Monday, March 21, 2011 4:02 PM
    To: Tom O'Connor
    Subject: [Tessitura Marketing Forum] WordFly Triggered Emails

     

    Hello All,

    We have recently implemented WordFly and would like to use it to send performance reminders to our subscribers.  I'm wondering if there is a way to do this that would be totally automated.  What we have in mind is to use a standard template that pull in fields from an output set that would populate the subscriber's name, the performance and the date of the performance.  Since I am unable to use a standard output set that includes performance date and name without getting multiple rows for each subscriber, I'm wondering if anyone has figured out a way to do this in the back end - or if there's a way to limit the output in output builder to only the performance and perf_date that is associated with "run_date" + 3 days.

    Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    Tickets and what's on

    glyndebourne.com

     P Please don't print this email unless you really need to.

     

    Glyndebourne Productions Ltd is a charity, registered number 243877   

    Glyndebourne Productions Ltd is a limited company registered in England and Wales.

    Registered number: 00358266. Registered office: Glyndebourne, LEWES, Sussex BN8 5UU

     

     

    Please note that Glyndebourne Productions Ltd may monitor email traffic data and also the content of email for the purposes of security and staff training.

     

    This message contains confidential information and is intended only for forums-marketing@tessituranetwork.com. If you are not forums-marketing@tessituranetwork.com you should not disseminate, distribute or copy this e-mail. Please notify celia.beer@glyndebourne.com immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Celia Beer therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. The contents of this message may contain personal views which are not the views of Glyndebourne Productions Ltd unless specifically stated.

     

Reply
  • HI All

     

    I would also be really interested in finding out how other venues do this, I have set up the extraction list so that it pulls dynamically but the back end knowledge would be appreciated!

     

    Thanks

    Celia

     

    Celia Beer - Marketing Coordinator
    Glyndebourne Productions Ltd
    '+44 (0)1273 812321 Ext 2208


    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Tom O'Connor
    Sent: 21 March 2011 20:17
    To: Celia Beer
    Subject: RE: [Tessitura Marketing Forum] WordFly Triggered Emails

     

    Shellie,

     

    We’re in the process of exploring this as well. If you get any help, would you mind sharing? We’d appreciate it – and I’ll owe you a drink at the conference…

     

    Best,

    Tom

     

    Tom O'Connor

    Associate Director of Marketing

    ROUNDABOUTTHEATRECOMPANY  

    212-719-9393 x346


    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Shellie Sullivan
    Sent: Monday, March 21, 2011 4:02 PM
    To: Tom O'Connor
    Subject: [Tessitura Marketing Forum] WordFly Triggered Emails

     

    Hello All,

    We have recently implemented WordFly and would like to use it to send performance reminders to our subscribers.  I'm wondering if there is a way to do this that would be totally automated.  What we have in mind is to use a standard template that pull in fields from an output set that would populate the subscriber's name, the performance and the date of the performance.  Since I am unable to use a standard output set that includes performance date and name without getting multiple rows for each subscriber, I'm wondering if anyone has figured out a way to do this in the back end - or if there's a way to limit the output in output builder to only the performance and perf_date that is associated with "run_date" + 3 days.

    Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    Tickets and what's on

    glyndebourne.com

     P Please don't print this email unless you really need to.

     

    Glyndebourne Productions Ltd is a charity, registered number 243877   

    Glyndebourne Productions Ltd is a limited company registered in England and Wales.

    Registered number: 00358266. Registered office: Glyndebourne, LEWES, Sussex BN8 5UU

     

     

    Please note that Glyndebourne Productions Ltd may monitor email traffic data and also the content of email for the purposes of security and staff training.

     

    This message contains confidential information and is intended only for forums-marketing@tessituranetwork.com. If you are not forums-marketing@tessituranetwork.com you should not disseminate, distribute or copy this e-mail. Please notify celia.beer@glyndebourne.com immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Celia Beer therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. The contents of this message may contain personal views which are not the views of Glyndebourne Productions Ltd unless specifically stated.

     

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