Installments

Hi all,

We are thinking about offering payment plans as a way for people to pay for series subscriptions (we essentially have a choose your own package setup). We're worried about whether the economy will affect subscriptions and we think that maybe by allowing them to pay in installments they won't shy away from getting a subscription.

Do you offer this? How do you do it, if you do? Do you just do it with people who provide credit cards? How many installments in a payment plan do you allow, and do you allow the patron to pick the number of installments, or do you set it? Do you set a minimum? Do you ever have problems with nonpayment or bad credit cards?

One of the concerns that's been raised is that we offer discounts during the subscription period so that we can get the money in advance. If you've offered payment plans for awhile, have you seen more and more people take advantage of them, or is the percentage about the same from year to year?

Thanks for any guidance!

Leigh

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Leigh Chandler

Director of Marketing

Flynn Center for the Performing Arts

153 Main Street

Burlington, VT 05401

802.652.4509 direct

802.863.8788 fax

www.flynncenter.org

www.flynntix.org