Hi everyone,
Looks like someone asked something similar a few years ago, but I haven't seen an answer on the forum yet. Has anyone had success integrating Facebook Conversions API onto TNEW for conversion tracking? Thanks!
Hello Laura,
This is Iliana with Tessitura Support!
TNEW is able to support Google Tag Manager accounts and Google Analytics 4, but not the Meta Conversions API. This would require TNEW to make API requests to Meta, which we do not currently support.
Within Google Tag Manager, you can embed tracking pixels - see our help system here for the current extent of this functionality:
Version 7: https://www.tessituranetwork.com/tn_express_web_user_guide/TNEW.htm#Topics/Web_Analytics_and_Tracking_Codes.htm.
Version 16: https://www.tessituranetwork.com/Help_System_v160/TNEW/Features/Web_Analytics_and_Tracking_Codes.htm
Best,
Iliana