Hello WordFly users,
Has anyone ever had the problem of using a list in WordFly, making changes to the list on the WordFly side (removing subscribers), then having a promotion assigned to the record anyway? Ideally, a promotion would only be added to a record if the email was sent to them--or at least attempted to get sent to them. Do you have any ideas for how one might go about correcting said issue (short of hopping in a time machine and correcting the list on the Tessitura side)?
Thanks in advance for any insight you feel inclined to share!
Michael
If extraction, the promotion happens when you extract. If Tess list import, it happens as part of the import process. This is why I try to get lists/extractions as clean as possible before they go to WF.
Thanks, John Trimble! Yeah, as I thought about it more today, I realized that the only good solution here is better preparation of the list/extraction, and even then, a few discrepancies are essentially unavoidable. I appreciate you taking the time to respond!