TNEW broken?

Anh Le $organization over 4 years ago

I’m just curious if anyone else is experiencing broken TNEW sites this morning – no matter what link we click on our site, whether for packages, single tickets, or even just to log-in, every single click is taking us back to an error page /error/resetsession.

We’ve put in a support ticket with Tessitura, but just in case anyone else here sees this sooner…is anyone familiar with what might be causing this? We put subscriptions on sale last night so it’s pretty frustrating that this is happening today.

Thanks for any advice you may have!

Anh Le | Director of Marketing & PR

Opera Theatre of Saint Louis | ExperienceOpera.org

ale@opera-stl.org | (314) 963-4294

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Maery Simmons (Past Member) $organization over 4 years ago

Is there any chance that your default source number for TNEW is a source that expired last night? I forgot to change it in our Test environment at year end and that behavior is what I experienced.
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Maery Simmons (Past Member) $organization over 4 years ago

Is there any chance that your default source number for TNEW is a source that expired last night? I forgot to change it in our Test environment at year end and that behavior is what I experienced.
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