We have a whole list of Unsubscribes and Hard Bounced emails in Prospect 2 and are trying to figure out a way to get this information into Tessitura and where is should be located on the constituent record so that the data in Tessitura is accurately represented. If we remove the emails from the lists in Prospect 2 we do not want those email to get re-added the next time Tessitura syncs to Prospect2. Are there any other organizations that use P2 and handle this information on the Tess side? Any info or opinions are welcome! Thank you!
I am not an expert by any means, but we did just convert our email from MailChimp to Wordfly (so not P2, but the other platform that integrates with Tessitura) We had to work with Tessitura consulting to match our unsubscribe and hard bounce lists to records in Tessitura because we do not have any SQL experts on staff. But they did run a script that created Contact Permissions in Tessitura and then the unsubscribe and hard bounce records were marked as"No" in the email field.
The Contact Permissions are are radio button in the Contact Details tab. We are only sending lists into Wordfly with email addresses marked as "Yes" in the contact permissions in Tessitura.
Not sure if that helps at all?
Also, if there are any organizations using Wordlfy with Tessitura, please let me know... I would love to connect and share tips and tricks!
Tracy, we are undergoing this process ourselves with MailChimp ----> Wordfly, so I would love to connect! My plan has been to import an Unsubscribe list into Wordfly, from our MailChimp unsubscribes. That would not be reflected on the constituent record, however. Similar to Stephanie, we want to be sure we don't unsubscribe the whole constituent if they have a preference for just one email address. Tricky...