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Selling a 1/2 GA, 1/2 Seated House

Jennifer Buzzell
$organization

Hi All - We are investigating a new product - a Dance Party in our concert hall, where we would have the Orchestra level for standing and dancing, sold general admission, and then sell the upper three levels seated.  Is this even possible to set up in Tessy to sell from the ticket office and online?  If so, how do you do it?

Thanks!

Jen

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    Hi Julie – we didn’t end up doing any custom coding on the website. The only caveat is since we didn’t do any custom website coding, it does not work with the SYOS.

     

    We actually have one of these shows coming up soon, so for a couple of more weeks you can see it in action here on Abraham Inc.

    http://www.strathmore.org/eventstickets/calendar/view.asp?id=7233

     

    For brochures and on the website and other marketing materials, here is the disclaimer language we use:
    Please Note: For this show, Orchestra and Orchestra Tier will be unassigned General Admission tickets for standing and dancing. The Promenade, Grand Tier and Upper Tier levels will be assigned seating for those who prefer to remain seated.

     

     

    Here is the note from our ticket office manager on how he set it up:

    Our website drives off the section name, which I just renamed GA, instead of Orchestra.

    As for the seats being renamed, just simply renaming the seats and the entire section, under ‘map painter’ where one would define the seats, layout, screen text, and the like.

     

     

    Hope that helps!!!!!

    Jen

     

     

     

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Julie Johannes
    Sent: Tuesday, April 17, 2012 6:01 PM
    To: Jen Buzzell
    Subject: Re: [Tessitura Marketing Forum] Selling a 1/2 GA, 1/2 Seated House

     

    Any chance you would be willing to share the code you used for hiding seat and row for general admission on the web?

    From: Dan Taraborrelli <bounce-dantaraborrelli3098@tessituranetwork.com>
    Sent: 6/5/2010 8:03:18 PM

    Hi Jennifer,

    I've accomplished this by building a facility that has both general admission and reserved sections.  Another option would be to construct a new  zone map for your existing facility and label the Orchestra as a "General Admission" price zone.  

    Some items to consider when doing that: 1) We have some web code in place that looks for any zone with -general admission- in the name and then hides the seat location on the cart screen. I suspect you would have to do something similar. 2) You may want to use an alternate price type for the GA section so that a separate ticket design would omit seating locations.  3) You probably wouldn't be able to utilize select your own seat functionality online, if you are equipped to offer that. 4) Your ticket office staff would just need to know that anything they sold in the orchestra is actually general admission, as the seat map wouldn't look any different.

    ~Dan




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization
    1024x768 Clean false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Hi Julie – we didn’t end up doing any custom coding on the website. The only caveat is since we didn’t do any custom website coding, it does not work with the SYOS.

     

    We actually have one of these shows coming up soon, so for a couple of more weeks you can see it in action here on Abraham Inc.

    http://www.strathmore.org/eventstickets/calendar/view.asp?id=7233

     

    For brochures and on the website and other marketing materials, here is the disclaimer language we use:
    Please Note: For this show, Orchestra and Orchestra Tier will be unassigned General Admission tickets for standing and dancing. The Promenade, Grand Tier and Upper Tier levels will be assigned seating for those who prefer to remain seated.

     

     

    Here is the note from our ticket office manager on how he set it up:

    Our website drives off the section name, which I just renamed GA, instead of Orchestra.

    As for the seats being renamed, just simply renaming the seats and the entire section, under ‘map painter’ where one would define the seats, layout, screen text, and the like.

     

     

    Hope that helps!!!!!

    Jen

     

     

     

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Julie Johannes
    Sent: Tuesday, April 17, 2012 6:01 PM
    To: Jen Buzzell
    Subject: Re: [Tessitura Marketing Forum] Selling a 1/2 GA, 1/2 Seated House

     

    Any chance you would be willing to share the code you used for hiding seat and row for general admission on the web?

    From: Dan Taraborrelli <bounce-dantaraborrelli3098@tessituranetwork.com>
    Sent: 6/5/2010 8:03:18 PM

    Hi Jennifer,

    I've accomplished this by building a facility that has both general admission and reserved sections.  Another option would be to construct a new  zone map for your existing facility and label the Orchestra as a "General Admission" price zone.  

    Some items to consider when doing that: 1) We have some web code in place that looks for any zone with -general admission- in the name and then hides the seat location on the cart screen. I suspect you would have to do something similar. 2) You may want to use an alternate price type for the GA section so that a separate ticket design would omit seating locations.  3) You probably wouldn't be able to utilize select your own seat functionality online, if you are equipped to offer that. 4) Your ticket office staff would just need to know that anything they sold in the orchestra is actually general admission, as the seat map wouldn't look any different.

    ~Dan




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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