Hi All - We are investigating a new product - a Dance Party in our concert hall, where we would have the Orchestra level for standing and dancing, sold general admission, and then sell the upper three levels seated. Is this even possible to set up in Tessy to sell from the ticket office and online? If so, how do you do it?
Thanks!
Jen
Hi Jennifer,
I've accomplished this by building a facility that has both general admission and reserved sections. Another option would be to construct a new zone map for your existing facility and label the Orchestra as a "General Admission" price zone.
Some items to consider when doing that: 1) We have some web code in place that looks for any zone with -general admission- in the name and then hides the seat location on the cart screen. I suspect you would have to do something similar. 2) You may want to use an alternate price type for the GA section so that a separate ticket design would omit seating locations. 3) You probably wouldn't be able to utilize select your own seat functionality online, if you are equipped to offer that. 4) Your ticket office staff would just need to know that anything they sold in the orchestra is actually general admission, as the seat map wouldn't look any different.
~Dan
Any chance you would be willing to share the code you used for hiding seat and row for general admission on the web?
Unfortunately, I do not have access to this code as it was created by our web developers at Digital Work. I can supply you with their contact info offline if you'd like to contact them directly.