Hi all, I recently ran a lead gen campaign through Facebook. I have all these new contacts now and I want them in Tessitura to track and see if they convert to patrons and what their order/attendance history is. Is this possible? Everything I see in the forum topics or help documents indicate that these people have to have constituent records. I also considered creating a membership for them but I'm not sure if that would get me where I want to be.
I can't track on a promocode because I'm interested in free events they come to as well. So, even with a discount promo, they wouldn't necessarily be using it when ordering free tickets. I'm open to other ideas as well. Thanks in advance!!
There is a Constituent Import Utility in the Data Management folder. I highly recommend you read through the documentation before using it, but I think it would accomplish what you need. www.tessituranetwork.com/.../Constituent Import.htm