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How do you set-up a coupon for money off the total order?

Sara Nemeth
$organization

Based on research that shows sending patrons a promotional coupon worth a flat dollar amount does better than percentage off deals because recipients think of them as leaving cash on the table, we're implementing a Ballet Bucks campaign for our Nutcracker single ticket buyers. The promotion will be worth $50 off their next order with a hard deadline. I'm struggling with how to implement this though. Here's my thought process:

  • Pricing rules and discounts apply per ticket and not the total order, so they won't work.
  • Allocate works within the application, but not online. It also applies the $50 towards Contributions and Memberships, which we don't want to have happen. Additionally, it would require our Patron Engagement (Box Office) staff to subtract the $50 from the order total before clicking Allocate and using that amount for the Allocate amount. I want this to be easy and error proof.
  • It doesn't look like negative dollar amount fees are possible so that's out too.

The promotional piece is ready to mail, so I can't change the offer. I'm hoping you've done something clever that I can shamelessly copy. If it works online in TNEW too I'll owe you one. Thanks!

*Also posting in the Administration & IT forum.

  • $organization

    This might not be the best way to do it, but since your promotional piece is already in progress my best idea would be to do a series of Product Volume pricing rules working your way through every volume option from 1 ticket up to your max online order volume.

    So for 1 to 1 products, it would be a price change of $50. For 2 to 2 products, it's a price chance of $25, for 3 to 3 products, it's a price change of $16.66, etc. This also assumes that none of your prices are less than $50, but if that's the case that would complicate matters more.

    I hope it works out!