Group Sales Representatives - Commission versus Non-Commission

Hello Colleagues.

I'm curious to hear how your group sales operations works in your organisations and I have a few simple questions.

  • Is this commission or non-commissioned based?
  • What's the commission rate if any?
  • Does this apply to inbound and outbound calls? If so, is there a different commission rate for each?
  • How many staff handled this operation?

The reason why I'm asking is that our in-house phone services handles all incoming groups sales calls on a non-commission basis.  My goal is to create a position that will develop a group sales/concierge service program from ground up.  This would entail a lot of outbound calling/emailing/letter writing in generating leads in order to establish a network of partners to reach out to and engage throughout the season. Lot's of relationship building. 

Thanks,

Michael

Parents
  • I would also be interested in hearing from anyone about how you structure your Group Sales departments - we're in a similar process of potentially expanding to include an outbound sales position for this! (Acknowledging that we can't discuss commission rates or specific pricing per Todd's reply below). If anyone is willing to share their general structure/policies that would be great!

    Thanks,

    Sarah Covie
    she/her/hers
    Co-Director & Database Manager
    207-842-0800 x228

    PortTIX Box Office | est. 1997
    20 Myrtle Street, Portland, ME 04101
    www.porttix.com
    Celebrating 25 years of serving Merrill Auditorium and Greater Portland

Reply
  • I would also be interested in hearing from anyone about how you structure your Group Sales departments - we're in a similar process of potentially expanding to include an outbound sales position for this! (Acknowledging that we can't discuss commission rates or specific pricing per Todd's reply below). If anyone is willing to share their general structure/policies that would be great!

    Thanks,

    Sarah Covie
    she/her/hers
    Co-Director & Database Manager
    207-842-0800 x228

    PortTIX Box Office | est. 1997
    20 Myrtle Street, Portland, ME 04101
    www.porttix.com
    Celebrating 25 years of serving Merrill Auditorium and Greater Portland

Children
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