We would like to change the look and feel of the email templates provided in TNEW (such Forgot Password template). Has anyone done this?
Hi Steven Hanks - Yes, this is possible. The files for your email templates are on your API server. They are xslt files. If you are unfamiliar with xslt and do not have technical resources to assist with customizing these files to look how you want them to look, then you can enlist the assistance of our consulting group, or if you have a Technical Services contract with Tessitura, you can reach out to your account manager with Tech Services to potentially have this done as a part of your Tech Services agreement.
If you'd like to initiate a consulting arrangement for these changes, you can email consulting@tessituranetwork.com.
Technical Information/documentation about the XSLT email templates can be found in the Appendix of the SOAP API documentation located here:
https://www.tessituranetwork.com/Passthrough?itemUri=Documents/API/SOAP%20API%20Guide.doc
Thanks!
Chris Szalaj
Thanks for your help!