EDMs - Museum and Galleries

Hi M&G Tessitura users,

What's everyone's feeling on EDMs? Is their relevance declining, increasing or staying stable? 

Do you purge non-openers? And if so, how many non-openers before you remove from your list.

How many to send a month? Proportion targeted v general lists? 

What's the acceptable open rate, click through, purchase conversion in our sector? (mailchimp suggests 26.03% open, click rate 2.66% or Arts and Artiists)

Keen to get our balance right. Feel free to email me ronan.macewan@mona.net.au if you'd rather discuss privately. Happy to share whatever data I'm able to.

Cheers,

R