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Wordfly Triggered Campaign

Carlo Claridad
$organization

Hello,

I'm currently struggling to figure out how to best set the criteria so that wordfly emails only attendee's from that specific show.  I believe this is done with the "Ticket History Perf Date" criteria?  I have set my operator to ">=" and my value as "DayRunDate+1" and then i set a second criteria for my "Ticket History Perf Date"and my operator as "<=" and the value for that criteria is also "DayRunDate+1".  Per my understanding its these 2 criteria that will control my campaign so i can just keep pulling from this list for a pre/post show triggered email.  Am i correct in that thinking?  Asking because without having a show on that date i'm not sure if this list is working properly since it keeps pulling in 0.  can anyone please help???

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  • $organization

    Hi Carlo. 

    We just switched over to WordFly a few months ago and I am by no means an expert, but here is how I determined my list was accurate. 

    • In Test, create a 2 copies of a performance.  Give one the date of tomorrow (+1) and the other the day after tomorrow.  
    • Sell yourself a ticket to one and another individual a ticket to the 2nd performance. 
    • Generate your list and check the contents to make sure it is pulling the correct patron.

    Now, depending upon how you handle your data, there may be other pieces of criteria you wish to add to your list.

    I added venue, price types, a keyword (which was added to any performance which we want to receive a performance reminder - leaving out student matinees and concession houses & the like) just to make sure my data selection was solid. 

    This is good for the preshow reminder. I have not stuck my toes into the post show reminders yet.  Baby steps.

    Dot

Reply
  • $organization

    Hi Carlo. 

    We just switched over to WordFly a few months ago and I am by no means an expert, but here is how I determined my list was accurate. 

    • In Test, create a 2 copies of a performance.  Give one the date of tomorrow (+1) and the other the day after tomorrow.  
    • Sell yourself a ticket to one and another individual a ticket to the 2nd performance. 
    • Generate your list and check the contents to make sure it is pulling the correct patron.

    Now, depending upon how you handle your data, there may be other pieces of criteria you wish to add to your list.

    I added venue, price types, a keyword (which was added to any performance which we want to receive a performance reminder - leaving out student matinees and concession houses & the like) just to make sure my data selection was solid. 

    This is good for the preshow reminder. I have not stuck my toes into the post show reminders yet.  Baby steps.

    Dot

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