Hello,
I'm currently struggling to figure out how to best set the criteria so that wordfly emails only attendee's from that specific show. I believe this is done with the "Ticket History Perf Date" criteria? I have set my operator to ">=" and my value as "DayRunDate+1" and then i set a second criteria for my "Ticket History Perf Date"and my operator as "<=" and the value for that criteria is also "DayRunDate+1". Per my understanding its these 2 criteria that will control my campaign so i can just keep pulling from this list for a pre/post show triggered email. Am i correct in that thinking? Asking because without having a show on that date i'm not sure if this list is working properly since it keeps pulling in 0. can anyone please help???
Also we would like this triggered campaign to run most likely the morning after a concert. Is this still the proper critera/operator/value combination??
So for this, you'll have to have a different list that uses the Ticket History Perf Date criteria, but you'll have to do:
>= DayRunDate-1
<= DayRunDate-1
That will get you people who had tickets the day before. Basically the DayRunDate value gives you the date the list is pulled, and if you add a +1 it gives you one day after the list is run, -1 gives you the day before, +5 gives you 5 days after, -5 gives you 5 days before, etc.