I’ve run into this before. What I usually find is some random character I didn’t notice in a row that is 10 zillion times below my last row. Try selecting a bunch of empty rows at the bottom of the worksheet and hitting the delete button.
LeeAnn Day Douglas l Marketing Director – Digital & Experience Marketing l leeann.douglas@strazcenter.org David A. Straz, Jr. Center for the Performing Arts l STRAZCENTER.ORG 1010 N. W.C. MacInnes Place l Tampa, Florida 33602 O: 813.222.1051 F: 813.222.1057
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Brian Jones Sent: Wednesday, July 26, 2017 3:33 PM To: Douglas, LeeAnn <leeann.douglas@strazcenter.org> Subject: (Potential SPAM) [Tessitura Marketing Forum] "Invalid input" on Import Attempt ... But the list just came from Tess?
Hey All! So we're trying to slice and dice some segments from lists within Tessitura with criteria not in Tessitura, and then re-import the smaller, sliced and diced lists back in to pit them against one-another in testing email versus print mail stuff last season. We've been doing some work just exporting CSV files, splitting them up quickly ourselves, and then re-importing the nipped and tucked CSVs without issue ... Until now. We're getting some that work without issue, then others that return the following error:
The following error occured during import: Invalid input. This is usually caused by non-numeric characters customer numbers. We've ran through the customer ID column finding no non-numeric entries, confirmed we're indicating the correct one, even removed column headers (which are text coming straight out of List Manager) ... all to no avail. Anybody run into this ever before? Any tips, tricks, or otherwise? Thank you! Brian Jones
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