I just noticed that no keywords are tied to any performance… If we go back and add keywords, will the keywords be retroactively added to patron accounts for tickets already sold?
Also, we have Default Keyword Category AND Groups. I know I asked this before, but I don’t think I ever got a clear answer of whether or not these are redundant and can get rid of groups.
Ultimately I just want a keyword(s) attached to a performance, and when a patron buys tickets to the performance, the keywords are then tied to the patron account for report list pulling/target marketing.
Okay, So I did find where some keywords are tied under performance (does this need to be under production season?), but my question still stands if we want to add another keyword retroactively.
Also the keywords being tied are “Production Elements”, not the “Groups” and the “Constituent interests” aren’t included as an option. Can we not tie the interests to the performance? Meaning that’s where we use the groups?
The interests and groups are not the same as the production elements, so what does this mean when it comes to list pulling? I ultimately would like to pull one “Salon” list but with 3 different “Salon” keywords, would that mean I would have to pull all 3?
I’m just trying to find the easiest way to achieve my simple goal, which is proving to be much harder.
Please advise.