We are currently working on an survey that will be sent out to our patrons via mail2. I'm trying to figure out how to make the different questions and possible responses available as criteria in List Manager. Has anyone done this before? If so, I'd love some pointers. Thanks!
David,
The surveys are saved in local tables that are installed when you start using mail2 Surveys, so you can easily set up List Manager criteria based off those tables. They should be listed in the mail2 documentation.
Michele
The criteria set up documentation states “Criteria must either reference data entries that include constituent ID or sub-entity data entries that can be tied back to a parent entity that includes a constituent ID.”
The problem I'm running into it that none of the mail2 tables use the constituent ID. I emailed John Voight at Lynch and he told me that all of the responses are keyed on the email address of the respondent. I'm trying to find a way to tie the responses in these tables back to the constituent ID.
Hi David,
We also had a back and forth with John. There should be customer_nos in LTR_M2_SURVEY_RESPONDENTS.