mail2 & V12.5

Thanks Nick.  I have contacted them as well.

I do agree that there is a lot of value in the custom screen for the campaigns, but I don’t like the idea of having to update 2 different places for contact purposes. I find our reps just don’t do it rather than having to switch to different tabs all the time.

Thank you for the link.  We haven’t implemented any service interceptors yet, so this might be one of our first!

Michele

From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Nick Reilingh
Sent: Tuesday, January 19, 2016 12:23 PM
To: Michele Keutsch
Subject: Re: [Tessitura Marketing Forum] mail2 & V12.5

We actually get a lot of value out of the custom screen regardless of contact management since we can use it to see what campaigns a constituent has received, whether the campaign has been clicked or opened, resend the campaign, or just see the email's contents.

But in regards to subscription management, you should definitely get in touch with the mail2 people -- we haven't implemented this yet, but I believe you can use contact point purposes to manage your mail2 list memberships directly through the use of a service interceptor plugin they have developed.

http://mail2support.lynch2.com/customer/en/portal/articles/1662824-tessitura-service-interceptors-for-mail2-functions

Thanks Nick.  I have contacted them as well.

I do agree that there is a lot of value in the custom screen for the campaigns, but I don’t like the idea of having to update 2 different places for contact purposes. I find our reps just don’t do it rather than having to switch to different tabs all the time.

Thank you for the link.  We haven’t implemented any service interceptors yet, so this might be one of our first!

Michele

From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Nick Reilingh
Sent: Tuesday, January 19, 2016 12:23 PM
To: Michele Keutsch
Subject: Re: [Tessitura Marketing Forum] mail2 & V12.5

We actually get a lot of value out of the custom screen regardless of contact management since we can use it to see what campaigns a constituent has received, whether the campaign has been clicked or opened, resend the campaign, or just see the email's contents.

But in regards to subscription management, you should definitely get in touch with the mail2 people -- we haven't implemented this yet, but I believe you can use contact point purposes to manage your mail2 list memberships directly through the use of a service interceptor plugin they have developed.

http://mail2support.lynch2.com/customer/en/portal/articles/1662824-tessitura-service-interceptors-for-mail2-functions