Mail2 Upgrade

Thanks Nick. That’s awesome, I wasn’t aware of the campaigner deployment schedule, so that’s super helpful.

And I’ve noticed that Mail2 are making greater use of the message centre and service banner at the top of the new dashboard to communicate broader technical issues, the only downside we’ve experienced is that there’s been no concrete  notification that the technical issues displayed in the banner have been resolved so we’ve been left wondering/waiting. I’ve fed that back to them too.

LF

From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Nick Reilingh
Sent: Friday, 4 March 2016 2:45 PM
To: Latoyah Forsyth <Latoyah.Forsyth@melbournerecital.com.au>
Subject: Re: [Tessitura Marketing Forum] Mail2 Upgrade

Aha, nice! Our approach was to use a shared Trello board.

I've expressed to Mail2 that having regular and verbose status updates on changes to the Campaigner platform would be greatly appreciated. Campaigner tends to push updates on Monday mornings, and we've been bitten by some unexpected behavior right when we're composing our weekly e-blast a few times as a result. But at the very least, knowing that schedule has made it easier to deal with.

For everyone's reference, here's a tracking sheet I created, to give a sense of how many bugs/errors/changes we came across and needed assistance with. Feel free to review, and shoot my any questions about anything - I'll offer insight if I can!

https://docs.google.com/spreadsheets/d/1qq2r85Efzsd-i0sKFs4qGZ9wa-yf6oa71GyRP686HD0/edit#gid=908019569 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Thanks Nick. That’s awesome, I wasn’t aware of the campaigner deployment schedule, so that’s super helpful.

And I’ve noticed that Mail2 are making greater use of the message centre and service banner at the top of the new dashboard to communicate broader technical issues, the only downside we’ve experienced is that there’s been no concrete  notification that the technical issues displayed in the banner have been resolved so we’ve been left wondering/waiting. I’ve fed that back to them too.

LF

From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Nick Reilingh
Sent: Friday, 4 March 2016 2:45 PM
To: Latoyah Forsyth <Latoyah.Forsyth@melbournerecital.com.au>
Subject: Re: [Tessitura Marketing Forum] Mail2 Upgrade

Aha, nice! Our approach was to use a shared Trello board.

I've expressed to Mail2 that having regular and verbose status updates on changes to the Campaigner platform would be greatly appreciated. Campaigner tends to push updates on Monday mornings, and we've been bitten by some unexpected behavior right when we're composing our weekly e-blast a few times as a result. But at the very least, knowing that schedule has made it easier to deal with.

For everyone's reference, here's a tracking sheet I created, to give a sense of how many bugs/errors/changes we came across and needed assistance with. Feel free to review, and shoot my any questions about anything - I'll offer insight if I can!

https://docs.google.com/spreadsheets/d/1qq2r85Efzsd-i0sKFs4qGZ9wa-yf6oa71GyRP686HD0/edit#gid=908019569 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!