Has anyone recently upgraded their mail2 account to the new dashboard and encountered issues with Tessitura integration? Would love to chat if you have -- we upgraded a week ago and are still having issues, especially with scheduled campaigns.
Sara Billmann, UMS (sarabill@umich.edu)
We are pulling out hair out here with all the issues.
Reynaldi, thanks for the link to your google doc.
While it's all fine and good for us to keep posting in this forum, it would be nice if mail2 would make some comments or provide this kind of forum on their end so that we can keep track of issues in one spot and see their progress in fixing the problems.
Michele
Is anyone else having issues with importing contacts, either though the integration function or uploading a csv file? It takes FOREVER! This is a real pain as we tend to import at the last second to ensure we have grabbed as many people to send to/suppress as possible. We can't do that anymore as it takes so long to import!
We have continued to see delayed imports as well. The first time it happened, we were told there was a bottleneck in the system, but that that should have been resolved.
From time to time we still experience major slow downs, not as much anymore as when we first upgraded, but it's not been nearly as fast as in the old version.