Has anyone recently upgraded their mail2 account to the new dashboard and encountered issues with Tessitura integration? Would love to chat if you have -- we upgraded a week ago and are still having issues, especially with scheduled campaigns.
Sara Billmann, UMS (sarabill@umich.edu)
We're experiencing similar issues. Would be happy to connect, and with anyone else in the same situation. We've seen two specific errors:- Scheduled campaigns running, but then kicking back an error at the time they are supposed to run- Custom Views not pulling any data when testing, even though we've confirmed there is valid data in those parameters
As an update: we've resolved the error around our scheduled campaigns and Custom Views. There's a new setting in Account Settings that has you specify your date format (MM-DD-YYYY, etc.), and it turns out that the date format in your views need to match this in order for the data to pull correctly.We're continuing to sort out through some other issues - if people think it would be helpful, I can post a list of our known issues (both resolved and unresolved).
Please post. We are upgrading end of the month and want to be aware of any issues.