Whenever we have a mailing or print tickets for will call the word "household" shows up. Example: John and Jane Smith Household. Is there any way to delete that word? Because it's internal lingo I think it looks confusing for patrons. Thanks!
I had used the following “Mask” for “Constituent Display Name” in ticket design, which worked:
IF((RIGHT(val,10)=’ Household’), LEFT(val,LEN(val)-10),val)
Please note that there is a blank character before “Household”.
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Nick Reilingh Sent: Tuesday, January 05, 2016 11:17 AM To: Unal, Ahmet Subject: Re: [Tessitura Marketing Forum] Households
On my ticket designs, I'm using "Constituent Display Name" and having the same issue.
From: Chris Jensen <bounce-chrisjensen8841@tessituranetwork.com> Sent: 1/5/2016 11:27:04 AM
Sounds like you're pulling the household lname field rather than the salutation. Switch to the latter and the "household" should vanish.