Can someone please tell me how to import address changes we receive from NCOA back into Tessitura?
Thank you!
If you used the preferred vendor you can use the import utility.
Steps ( Search, "NCOA Processing Utility" in the documentation)
1. Place the file on the server and note the path and session number in the txt.
a.Check the actions on the NOCA system table to be sure they are correct (tr_nocalink_action)
2. Run the utility
If you did not use the preferred vendor your DB admin will have to do a custom script to import and update. One thing to note is the utility will not archive the addresses only update. So, if you want to keep the old addresses you will need to create some procedure to archive them before running the NCOA. As always run in test first.
Travis
We run into this problem of the NCOA process overwriting our data, as well, and I like your idea of archiving the addresses first so we won't have to look in the audit. I wondered if anyone has been able to create such a procedure to before?
We have a simple archiving procedure. Email me off the forums and I will get you situated.
Hi Travis,
About to start the NCOA import and curious about your method for archiving current addresses so they are not overwritten. If you have script that would be dandy. Happy Thanksgiving!
If you don't have specific plans to use the old addresses. I will note the system keeps the old addresses in the audit log associated with t_address. It can be a challenge to re-construct so doing a separate archive may be useful.