We want to look at the following:
The list of constituents who have placed 3 or more orders over the past two seasons, buying at a selected Price Type.
We've run into problems where the list generated doesn't contain the right results, which must mean we're selecting the wrong criteria in list builder. Or perhaps two of the criteria are referencing different tables?
Has anyone else done any analysis by orders rather than performances booked? Any tips / help / solutions greatly appreciated.
thanksAlison AtkinsonLondon Philharmonic Orchestra
I have sort of an advanced way to do this. However you do not have to write this in SQL. If you are not currently set up for this it will be of no help.
Using MS Excel and the Power Query or Power Piviot plugins:
Use the Ticket_Facts Table and the Performance and Seasons Tables that are on your live T-Stats Server as a data set. (These are not the cubes.) With this data one should be able to filter just tickets for the needed seasons and Power Piviot or Power Query could be used to aggregate and filter by customer.
This may not help your specific situation, however some organizations are starting to play with approaches like this.
--Tom
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718.724.8135
tbrown@BAM.org
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Alison AtkinsonSent: Wednesday, August 12, 2015 12:45 PMTo: Thomas Brown <tbrown@bam.org>Subject: RE: [Tessitura Marketing Forum] Analysing the number of orders placed
Hi Susan
Wow – thanks so much for going back and trying this. Glad it’s not just us....
We’re still searching for the best way to get to the data we need. Currently deep in extractions!
Best wishes
Alison
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Susan FarmaSent: 11 August 2015 21:19To: Alison AtkinsonSubject: RE: [Tessitura Marketing Forum] Analysing the number of orders placed
Hey Alison,
Yes - I see that is happening for me as well. The cube is made up of aggregate data- so pretty much everything would be over three in number of orders. You will probably need to create a custom field.
Sorry -thought I had an easy answer for you,
Susan
From: Alison Atkinson <bounce-alisonatkinson5345@tessituranetwork.com>Sent: 8/10/2015 11:34:25 AM
Thanks Susan – much appreciated.
Unfortunately it’s still not getting the results though – Set up as you suggested, but adding the ‘number of orders’ filter either doesn’t change the results at all, or returns an empty dataset. Any thoughts on why the filtering might not work?
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Susan FarmaSent: 06 August 2015 19:05To: Alison AtkinsonSubject: Re: [Tessitura Marketing Forum] Analysing the number of orders placed
Hi Alison,
I would use T-Stats:
In The Tickets cube - Use Ticket - Season as the slicer
Use Ticket Price Types as the Category
Use Number of orders and Number of constituents as the Measures under series and filter the order numbers to be more than three.
You can save this to a list in Tessitura.
Good Luck
From: Alison Atkinson <bounce-alisonatkinson5345@tessituranetwork.com>Sent: 8/6/2015 12:48:24 PM
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