Analysing the number of orders placed

We want to look at the following:

The list of constituents who have placed 3 or more orders over the past two seasons, buying at a selected Price Type.     

We've run into problems where the list generated doesn't contain the right results, which must mean we're selecting the wrong criteria in list builder.  Or perhaps two of the criteria are referencing different tables?  

Has anyone else done any analysis by orders rather than performances booked?    Any tips / help / solutions greatly appreciated.

thanks
Alison Atkinson
London Philharmonic Orchestra

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  • Thanks Susan – much appreciated.

     

    Unfortunately it’s still not getting the results though –  Set up as you suggested, but adding the ‘number of orders’ filter either doesn’t change the results at all, or returns an empty dataset.   Any thoughts on why the filtering might not work?

     

    Best wishes

    Alison

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Susan Farma
    Sent: 06 August 2015 19:05
    To: Alison Atkinson
    Subject: Re: [Tessitura Marketing Forum] Analysing the number of orders placed

     

    Hi Alison,

    I would use T-Stats:

    In The Tickets cube - Use Ticket  - Season as the slicer 

    Use Ticket Price Types as the Category

    Use Number of orders and Number of constituents as the Measures under series and filter the order numbers to be more than three.

    You can save this to a list in Tessitura.

    Good Luck

    Susan

    From: Alison Atkinson <bounce-alisonatkinson5345@tessituranetwork.com>
    Sent: 8/6/2015 12:48:24 PM

    We want to look at the following:

    The list of constituents who have placed 3 or more orders over the past two seasons, buying at a selected Price Type.     

    We've run into problems where the list generated doesn't contain the right results, which must mean we're selecting the wrong criteria in list builder.  Or perhaps two of the criteria are referencing different tables?  

    Has anyone else done any analysis by orders rather than performances booked?    Any tips / help / solutions greatly appreciated.

    thanks
    Alison Atkinson
    London Philharmonic Orchestra




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  • Hey Alison,

     

    Yes - I see that is happening for me as well.  The cube is made up of aggregate data- so pretty much everything would be over three in number of orders.  You will probably need to create a custom field.   

    Sorry -thought I had an easy answer for you,

    Susan

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