Has anyone else run into this issue?
Marketing creates inside sources when running extractions for specific promotions.
However, we just discovered that our box office CSRs can’t see the Inside Source list.
We’re giving them the source code and they’re having to apply it manually per order.
They can see the Outside list just fine.
Chris Long
The Kentucky Center for the Performing Arts
Hi
Are you promoting these source codes and also looking for them in a customer's account who has had the source code promoted to them?
Siobhan x