We are reviewing our WordFly integration in relation to handling response codes. I'd like to know how other organizations handle soft bounces. Do your soft bounces eventually turn into a hard bounce? If so how long do you wait? Is there anything you specifically do with your soft bounces? I appreciate any discussion or opinions. thanks!!
We have a rule that says if it soft bounces x number of times consecutively then we remove them. We review what we have as the x value every so often, by looking at how many soft bounces we are getting etc.
Caryl