I am trying to extract a list of constituents from Tessitura who have selected a particular interest. I am basing the extraction on a keycode containing; 'Constituent Interest' 'IN' 'X Interest'. The extraction is pulling the correct people, but it's also getting a few people who have not selected the interest specified, or in some cases have not selected any interests at all. This same problem also arises when I build a list. I can't see any reason why the constituents have been pulled by the extraction or built into the list when they do not have the specified interest.
Has anyone else had this issue or have any advice on how to resolve it?
Regards,Samantha
Add this in as well:
"constituent interest selected" in "yes"
(listed in the list manager selections right under "constituent interest")
That should do it.
Problem solved! Thanks Jennifer!
Jennifer’s suggestion should fix things for you.
The reason that you might be getting additional people that don’t have the interest selected is because constituents who have a weight for the interest but don’t have the selected box checked will also meet your criteria.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com