Extractions - Suppression and Inclusion Sets

Allan:  If you make your staff list (or in our case, we have a ‘seed’ list for each of our programming areas) the first segment in your extraction they will not be suppressed when you add in your suppressions and other inclusion lists.  And, they can be promoted to the appeal (or not) as a separate segment.  Hope this is what you were asking.  Elizabeth

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Elizabeth Weisser

Director, Customer Relationship Management

P: 212.415.5596  |  F: 212.828.3091

92nd Street Y, 1395 Lexington Avenue, New York, NY 10128

92Y.org | Facebook | Twitter

Quick Question with extractions and suppression sets. We would like key staff to receive emails our marketing emails (so they know what is going on etc.) However, those staff will be suppressed through a suppression set for whatever reason (they already have a ticket for the performance and we suppress ticket holders). 

I created a list of people and added it to the inclusion set, but it still suppresses (I'm sure how it is set up to work). Is there a way to add someone to an extraction inclusion set that is in a suppression set?

Thanks for any insight, 
Allan 

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Allan:  If you make your staff list (or in our case, we have a ‘seed’ list for each of our programming areas) the first segment in your extraction they will not be suppressed when you add in your suppressions and other inclusion lists.  And, they can be promoted to the appeal (or not) as a separate segment.  Hope this is what you were asking.  Elizabeth

_________________________________­­­­­­­­­­­­­­­­­­­­­­­___________

Elizabeth Weisser

Director, Customer Relationship Management

P: 212.415.5596  |  F: 212.828.3091

92nd Street Y, 1395 Lexington Avenue, New York, NY 10128

92Y.org | Facebook | Twitter

Quick Question with extractions and suppression sets. We would like key staff to receive emails our marketing emails (so they know what is going on etc.) However, those staff will be suppressed through a suppression set for whatever reason (they already have a ticket for the performance and we suppress ticket holders). 

I created a list of people and added it to the inclusion set, but it still suppresses (I'm sure how it is set up to work). Is there a way to add someone to an extraction inclusion set that is in a suppression set?

Thanks for any insight, 
Allan 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!