Hi, i have had a question from our Box Office about setting an 'expiry date' on credits/on account money. Does anyone know if this is possible through Tessitura or whether it's a case of custom reporting?
Thanks,
Paul.
Hi Paul,
Would you be looking to expire everything earlier than a certain date, do you just have a few people here and there, or a combination of everything.
If you wanted to expire based on date, I’m wondering if you could use a slightly customised version of the gift certificate expiration utility report?... If you only had a few to expire, or you wanted to be able to selectively target, your box office could always ‘buy’ a dummy payment method using the on account payment method you wanted to expire (having this built into a daily or weekly task list might not be too bad!).
Hope that gives you a direction to look into…
Cheers,
Kathleen
From: Tessitura Finance Forum [mailto:forums-finance@tessituranetwork.com] On Behalf Of Paul White Sent: 23 February 2012 16:12 To: Kathleen Smith Subject: [Tessitura Finance Forum] Expiring On Account monies
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