Does anyone know how we can create a new Merchant ID type regarding credit card payment types.
Not sure exactly which number you are referring to, but the Merchant ID is typically provided by your payment processor and entered into the Transcend merchant setup. AS part of the merchant configuration you will specify a "Merchant ID Selector" which is the number you use in Tessitura Payment Methods to tie it to the Transcend setup. I don't think there are really any requirements for that number. We use a 3 digit code (200 series for the Opera, 300 for the Ballet and so on).
If you just need a dummy merchant, it is possible to create a merchant in Transcend in emulation mode which will let you simulate transactions.
Hope that helps.
Hi Levi
I would like to set up a new 3 digit code for re-occuring transactions (for the monthly installment donations) - The credit card companies carry a more economical credit cad rate for thise types of transactions. In order to forward these to them I would require a new merchant ID to settle these tranaction seperately from all others.
I am looking for documentation to set up this new merchant ID - do you know of any - I have searched and I have found nothing so far.
I would appreciate any input you may have.
Thank you
Demitrios
Demitrios,
I think this is a pretty common arrangement. I know that all of the organizations in our consortium separate things in this manner in order to get better rates.
Basically, what you want to do is to create a new Merchant record in Transcend using your existing processors information. This would be a copy of an existing merchant record except that you will choose a new "Merchant ID Selector" and a different "Industry Category". Everything else on the Transcend merchant setup will be the same.
The support team at Intrix has been fairly helpful to me in the past (http://intrix.com) for questions on that end of the process. The only other resource I can think of from a documentation standpoint is the Payment Method setup document (http://www.tessituranetwork.com/network/Learning/Documentation/Finance/Payment%20Methods.aspx).