Trying to find a way to run a donated 'in-kind' gift certificate through Tessitura for a winner of a silent auction. We can issue manually and not run through Tess, but when they call in to apply their voucher, we can't issue them a gift certificate without 'charging' a payment against our accounts. We could comp tickets but can't ever get it to balance to an even dollar amount. Any advice on how to still offer these vouchers to great community partners without confusing our books?
What we have been doing is posting the gift certificate in Tess to the (for example) host of the silent auction in this case and then using the "Internal Purchases - (related dept)" payment method we created to "pay" for it. This will go to the expense line in the GL where we mark it as "in-kind" since we have this as one of our transaction dimensions. Anyone can be given the gift certificate and when they decide to use it, the gift certificate pay method is used to pay for the ticket purchases. If you dont have an "in-kind" GL dimension, you can still use Tess to run a transaction by posting report for the period on the "Internal Purchases" pay method.