Greetings All,
I have been working on updating out On Account procedures and I discovered an account that contains -$6 balance (which I don't think should be possible). This is from years ago. I am trying to figure out how to cancel out this negative balance without throwing our accounts out of whack. Has anyone experienced this before?
Does it display that way in the constituent module, or was it when you generated a list/output set? Because I recently created an output set that included a column for On Account balances, and every constituent's balance displayed as negative (even though they displayed as positive if you pulled up the constituent's record in the constituent module)...so I guess I'm wondering the same?
It shows up negative both in the On Account Tracking Report and in the Constituent Module.
Ah, so different from my issue, but I'm still curious about your situation and any response you may get!