Hi friends,
I hope everyone is doing well. I have an unusual dilemma and wondered if anyone else has encountered this or if there is an issue on our backend that I'm not finding.
A few days ago, our gift processor had to adjust the fund of a time restricted gift. He zeroed out the money, put it on account, deleted the restriction, closed the gift with $0 in it. He then created a new entry, put the money back, put the restriction back, and put it in the right fund. Yesterday, I was reconciling our revenue in Tess with what is in Quickbooks when I noticed that the GL summary report shows extra $ in the Tess fund GL that doesn't match the Quickbooks one. In the income GL, it seemed to show that there are 2 additional entries for that same gift that was zeroed out and moved. However, when I put a revenue report, it shows the right amount that matches Quickbooks and what the total revenue amount for that fund should be. I'm at a loss in explaining the discrepancy. When I run the GL summary report with both the fund GL and the time restricted GL, it nets out to the right number.
Does anyone have any idea why the income GL line has extra money from the adjustment entries and this only seems to happen with time restricted gifts?
Cross-posting in Reporting & Fundraising.
Thanks!Erica