Hello,
We are running into discrepancies between our posting reports and general ledger reports and are hoping for some assistance.
When reconciling our month end, we always compare our bookkeepers statements (manually entered from Tessitura posting reports into Financial Edge) with General Ledger Summaries for that account number. This time we have found full postings missing from the General Ledger report, but we can see the postings when we look at the posting reports, and the batches from those dates.
Has anyone experienced this? Does anyone have any suggestions on how I can go about resolving this?
Thank you in advance for your help!
Kim Kitchener-Waterloo Symphony
What parameters are using on the GL Summary Report? We experience something like this at my last organization, and it turned out we were accidentally filtering out a specific type of batch.