Paying for Tickets with Contributed Revenue

Hi everyone:

I'm wondering if there is a best practice way to do this in Tessitura?  

We have someone who wants to "purchase" tickets but give us that money as a contribution.  My conundrum is I have to "pay" for the tickets but somehow still show it as contributed revenue.  I can't wrap my head around how that would be possible in Tessitura unless she makes the contribution through the box office, we put that to a Box Office Donation payment method (On Account) and use then use those "on account" funds to pay for the ticket which then moves it to deferred revenue.

I've also posted this in Development and Ticketing to cover all the bases!

Many thanks!

Michelle

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  • Yes.  So she's wanting her show to include the revenue so that it looks like it did well, but at the same time she's wanting credit for a contribution.  I can't say what the best practice would be for this, but what I would do, knowing that she was a donor/board member/performer, is to add this to her pledge amount and comp her the tickets.  That way it's not double counted in income, her pledge letter would list the "partial" benefits received in exchange for the donation, and her attendance numbers would still include the tickets, but the ticket revenue would not.