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Third Party Reconciliations

Tim Chandler
$organization

Hi all,

We sell some tickets through Ticketmaster and then process these as a total figure at the end of the event but a reconciliation issue has appeared. Hoping someone has some suggestions. It's easiest to explain it through an example.

Ticketmaster sells 5 tickets at $20 each and 1 comp. So that's $100 in sales.

We process this into Tessitura - the order total is $100.

Ticketmaster charge us $0.50 for the comp so they pay us $99.50. 

How to do this properly in Tessitura is the question. 

 

Thanks,

Tim

 

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  • Former Member
    Former Member $organization
    Since negative fees and negative ticket prices aren't a thing in Tessitura I think you are doing it the best way. You could always have a special Expense MOP called "Expense-TM Comp" and even use a special Price Type name. To make it more clear why the expense exists. 

    Get Outlook for iOS

    _____________________________
    From: Tim Chandler <bounce-timchandler7448@tessituranetwork.com>
    Sent: Thursday, July 28, 2016 11:57 PM
    Subject: Re: [Tessitura Finance Forum] Third Party Reconciliations
    To: Nicole Keating <nkeating@arshtcenter.org>


    Thanks Nicole. We do currently pay it separately but was curious if anyone had a better method as there's nothing in Tessitura that displays we had to pay that fee. Good to know we're probably on the best practice track though. 

    From: Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com>
    Sent: 7/28/2016 11:16:31 AM

    How are the MOPs coming over? Would it just be $99.50 on TM-Visa? What if you paid the extra 50 cents with an Expense MOP? Might be worth trying it in Test and reviewing your reports.

    Get Outlook for iOS




    On Thu, Jul 28, 2016 at 1:08 AM -0400, "Tim Chandler" <bounce-timchandler7448@tessituranetwork.com> wrote:

    Hi all,

    We sell some tickets through Ticketmaster and then process these as a total figure at the end of the event but a reconciliation issue has appeared. Hoping someone has some suggestions. It's easiest to explain it through an example.

    Ticketmaster sells 5 tickets at $20 each and 1 comp. So that's $100 in sales.

    We process this into Tessitura - the order total is $100.

    Ticketmaster charge us $0.50 for the comp so they pay us $99.50. 

    How to do this properly in Tessitura is the question. 

     

    Thanks,

    Tim

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums.In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization
    Since negative fees and negative ticket prices aren't a thing in Tessitura I think you are doing it the best way. You could always have a special Expense MOP called "Expense-TM Comp" and even use a special Price Type name. To make it more clear why the expense exists. 

    Get Outlook for iOS

    _____________________________
    From: Tim Chandler <bounce-timchandler7448@tessituranetwork.com>
    Sent: Thursday, July 28, 2016 11:57 PM
    Subject: Re: [Tessitura Finance Forum] Third Party Reconciliations
    To: Nicole Keating <nkeating@arshtcenter.org>


    Thanks Nicole. We do currently pay it separately but was curious if anyone had a better method as there's nothing in Tessitura that displays we had to pay that fee. Good to know we're probably on the best practice track though. 

    From: Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com>
    Sent: 7/28/2016 11:16:31 AM

    How are the MOPs coming over? Would it just be $99.50 on TM-Visa? What if you paid the extra 50 cents with an Expense MOP? Might be worth trying it in Test and reviewing your reports.

    Get Outlook for iOS




    On Thu, Jul 28, 2016 at 1:08 AM -0400, "Tim Chandler" <bounce-timchandler7448@tessituranetwork.com> wrote:

    Hi all,

    We sell some tickets through Ticketmaster and then process these as a total figure at the end of the event but a reconciliation issue has appeared. Hoping someone has some suggestions. It's easiest to explain it through an example.

    Ticketmaster sells 5 tickets at $20 each and 1 comp. So that's $100 in sales.

    We process this into Tessitura - the order total is $100.

    Ticketmaster charge us $0.50 for the comp so they pay us $99.50. 

    How to do this properly in Tessitura is the question. 

     

    Thanks,

    Tim

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums.In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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