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Third Party Reconciliations

Tim Chandler
$organization

Hi all,

We sell some tickets through Ticketmaster and then process these as a total figure at the end of the event but a reconciliation issue has appeared. Hoping someone has some suggestions. It's easiest to explain it through an example.

Ticketmaster sells 5 tickets at $20 each and 1 comp. So that's $100 in sales.

We process this into Tessitura - the order total is $100.

Ticketmaster charge us $0.50 for the comp so they pay us $99.50. 

How to do this properly in Tessitura is the question. 

 

Thanks,

Tim

 

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  • Former Member
    Former Member $organization
    How are the MOPs coming over? Would it just be $99.50 on TM-Visa? What if you paid the extra 50 cents with an Expense MOP? Might be worth trying it in Test and reviewing your reports.

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    On Thu, Jul 28, 2016 at 1:08 AM -0400, "Tim Chandler" <bounce-timchandler7448@tessituranetwork.com> wrote:

    Hi all,

    We sell some tickets through Ticketmaster and then process these as a total figure at the end of the event but a reconciliation issue has appeared. Hoping someone has some suggestions. It's easiest to explain it through an example.

    Ticketmaster sells 5 tickets at $20 each and 1 comp. So that's $100 in sales.

    We process this into Tessitura - the order total is $100.

    Ticketmaster charge us $0.50 for the comp so they pay us $99.50. 

    How to do this properly in Tessitura is the question. 

     

    Thanks,

    Tim

     




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  • $organization in reply to Former Member

    Thanks Nicole. We do currently pay it separately but was curious if anyone had a better method as there's nothing in Tessitura that displays we had to pay that fee. Good to know we're probably on the best practice track though. 

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