Charging internal departments for tickets?

Hello!!

I've posted this before and had no takers so thought I'd try again!!

I'm looking to my fellow Tessiturians that would be willing to share how your organization charges internal departments for tickets and how you have this setup.

Our situation:

Our Education, Development and Executive departments have 100s of comp ticket requests per season. These  impact the bottom line and cut into sales goals.  We've decided to "charge" each department a reduced fee for each ticket.  I'd also love to hear if there are other clever ways your organizations are dealing with this.

 

Do any of you currently have a system in place?  How is it working?  What worked and what didn't?  I'm most interested in setup but have an idea:

For example ticket prices would be:

PL1 $15, PL2 = $10 and so on.

Use a special Discount Price Type for Each Department

Create a specific Payment Method used only for these internal charges

Create specific GLs (buckets) for each department connected to the Price Type.

All sales would be processed through the specific show account with the initiator being each respective department.

Reports could be run by:

Price Type, GL, etc.  I'm thinking the Transaction Detail report would be a good one to use.

I don't see a way to work with this and have specific reporting for each department without multiple price types and possible event payment methods set for each department.

Would love to hear how others are handling this!

Thanks much!

Michelle

 

 

Parents
  • Former Member
    Former Member $organization

    We use separate payment methods for each department, but use the same Price Type we would use for other purposes. Those payment methods are linked to departmental GLS and we can pull reports based on payment method.

     

    I think we would go nuts if we created separate Price Types as well, but I’m sure that would be fine if you are ok with doing that for every show.

     

    Good luck!

    Nicole

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Nicole Keating
    Assistant Vice President, Business Intelligence
    The Adrienne Arsht Center for the Performing Arts
    of Miami-Dade County
    1300 Biscayne Blvd.
    Miami, FL 33132
    ph. (786) 468-2330 fx. (786) 468-2005
    www.arshtcenter.org

     

     

     

    From: Tessitura Finance Forum [mailto:forums-finance@tessituranetwork.com] On Behalf Of Michelle Wiesel
    Sent: Saturday, September 26, 2015 5:27 PM
    To: Nicole Keating <nkeating@arshtcenter.org>
    Subject: [Tessitura Finance Forum] Charging internal departments for tickets?
    Importance: High

     

    Hello!!

    I've posted this before and had no takers so thought I'd try again!!

    I'm looking to my fellow Tessiturians that would be willing to share how your organization charges internal departments for tickets and how you have this setup.

    Our situation:

    Our Education, Development and Executive departments have 100s of comp ticket requests per season. These  impact the bottom line and cut into sales goals.  We've decided to "charge" each department a reduced fee for each ticket.  I'd also love to hear if there are other clever ways your organizations are dealing with this.

     

    Do any of you currently have a system in place?  How is it working?  What worked and what didn't?  I'm most interested in setup but have an idea:

    For example ticket prices would be:

    PL1 $15, PL2 = $10 and so on.

    Use a special Discount Price Type for Each Department

    Create a specific Payment Method used only for these internal charges

    Create specific GLs (buckets) for each department connected to the Price Type.

    All sales would be processed through the specific show account with the initiator being each respective department.

    Reports could be run by:

    Price Type, GL, etc.  I'm thinking the Transaction Detail report would be a good one to use.

    I don't see a way to work with this and have specific reporting for each department without multiple price types and possible event payment methods set for each department.

    Would love to hear how others are handling this!

    Thanks much!

    Michelle

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    We use separate payment methods for each department, but use the same Price Type we would use for other purposes. Those payment methods are linked to departmental GLS and we can pull reports based on payment method.

     

    I think we would go nuts if we created separate Price Types as well, but I’m sure that would be fine if you are ok with doing that for every show.

     

    Good luck!

    Nicole

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Nicole Keating
    Assistant Vice President, Business Intelligence
    The Adrienne Arsht Center for the Performing Arts
    of Miami-Dade County
    1300 Biscayne Blvd.
    Miami, FL 33132
    ph. (786) 468-2330 fx. (786) 468-2005
    www.arshtcenter.org

     

     

     

    From: Tessitura Finance Forum [mailto:forums-finance@tessituranetwork.com] On Behalf Of Michelle Wiesel
    Sent: Saturday, September 26, 2015 5:27 PM
    To: Nicole Keating <nkeating@arshtcenter.org>
    Subject: [Tessitura Finance Forum] Charging internal departments for tickets?
    Importance: High

     

    Hello!!

    I've posted this before and had no takers so thought I'd try again!!

    I'm looking to my fellow Tessiturians that would be willing to share how your organization charges internal departments for tickets and how you have this setup.

    Our situation:

    Our Education, Development and Executive departments have 100s of comp ticket requests per season. These  impact the bottom line and cut into sales goals.  We've decided to "charge" each department a reduced fee for each ticket.  I'd also love to hear if there are other clever ways your organizations are dealing with this.

     

    Do any of you currently have a system in place?  How is it working?  What worked and what didn't?  I'm most interested in setup but have an idea:

    For example ticket prices would be:

    PL1 $15, PL2 = $10 and so on.

    Use a special Discount Price Type for Each Department

    Create a specific Payment Method used only for these internal charges

    Create specific GLs (buckets) for each department connected to the Price Type.

    All sales would be processed through the specific show account with the initiator being each respective department.

    Reports could be run by:

    Price Type, GL, etc.  I'm thinking the Transaction Detail report would be a good one to use.

    I don't see a way to work with this and have specific reporting for each department without multiple price types and possible event payment methods set for each department.

    Would love to hear how others are handling this!

    Thanks much!

    Michelle

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
  • Hi Nicole:

     

    Thank you for your response!!  Yes too many price types are a challenge. 

    Our concern is these funds, which really aren't' being "paid" it's more of a tracking mechanism, showing up on reports where we have to report royalties, have rev shares, etc. By using price types we can identify these specifc tickets on Box Office Statements, etc.

    If I might ask, do your internal departments actually "pay" for the tickets by issuing a check to the box office or by some other means?

    Thank you!