Unable to set up new pledges

Hi,

I'm trying to set up a new pledge in the system, but when I get to the point where I put in the total pledge value in the 'pledge' field it's greyed out, as is the chicklet next to '#of payments'. I can't add a screenshot as it won't let me paste one in, so hopefully this makes some kind of sense. No-one in our organisation knows how to properly set up funds as those who left haven't trained anyone unfortunately.

 

Any ideas?

 

Thanks,

Rachel

Parents
  • Thanks Peter – I think we have resolved this now, phew!!

     

    From: Tessitura Finance Forum [mailto:forums-finance@tessituranetwork.com] On Behalf Of Peter Hussell
    Sent: Thursday, 12 June 2014 9:38 PM
    To: Rachel Hogg
    Subject: Re: [Tessitura Finance Forum] Unable to set up new pledges

     

    Rachel,

    I believe this happens when there is no current or future receivable GL's added to the fund. Similarly, the fund restriction tab will grey out if there is no Restricted Funds GL added to the fund you've selected.

     

    Cheers,

     

    Peter

    From: Rachel Hogg <bounce-rachelhogg5199@tessituranetwork.com>
    Sent: 6/11/2014 1:43:26 AM

    Hi,

    I'm trying to set up a new pledge in the system, but when I get to the point where I put in the total pledge value in the 'pledge' field it's greyed out, as is the chicklet next to '#of payments'. I can't add a screenshot as it won't let me paste one in, so hopefully this makes some kind of sense. No-one in our organisation knows how to properly set up funds as those who left haven't trained anyone unfortunately.

     

    Any ideas?

     

    Thanks,

    Rachel




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Thanks Peter – I think we have resolved this now, phew!!

     

    From: Tessitura Finance Forum [mailto:forums-finance@tessituranetwork.com] On Behalf Of Peter Hussell
    Sent: Thursday, 12 June 2014 9:38 PM
    To: Rachel Hogg
    Subject: Re: [Tessitura Finance Forum] Unable to set up new pledges

     

    Rachel,

    I believe this happens when there is no current or future receivable GL's added to the fund. Similarly, the fund restriction tab will grey out if there is no Restricted Funds GL added to the fund you've selected.

     

    Cheers,

     

    Peter

    From: Rachel Hogg <bounce-rachelhogg5199@tessituranetwork.com>
    Sent: 6/11/2014 1:43:26 AM

    Hi,

    I'm trying to set up a new pledge in the system, but when I get to the point where I put in the total pledge value in the 'pledge' field it's greyed out, as is the chicklet next to '#of payments'. I can't add a screenshot as it won't let me paste one in, so hopefully this makes some kind of sense. No-one in our organisation knows how to properly set up funds as those who left haven't trained anyone unfortunately.

     

    Any ideas?

     

    Thanks,

    Rachel




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data