Unable to set up new pledges

Thanks so much for your offer of help Marie – this has now been resolved, our IT team had set the pledge fund up incorrectly.

Thanks,

Rachel

Rachel,

Have you double checked the contribution entry documentation to be sure you have completed all steps before that point?

If you like, you can give me a call at the number below sometime this afternoon. I might be able to help.

Thanks,

Hi,

I'm trying to set up a new pledge in the system, but when I get to the point where I put in the total pledge value in the 'pledge' field it's greyed out, as is the chicklet next to '#of payments'. I can't add a screenshot as it won't let me paste one in, so hopefully this makes some kind of sense. No-one in our organisation knows how to properly set up funds as those who left haven't trained anyone unfortunately.

Any ideas?

Thanks,

Rachel

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Thanks so much for your offer of help Marie – this has now been resolved, our IT team had set the pledge fund up incorrectly.

Thanks,

Rachel

Rachel,

Have you double checked the contribution entry documentation to be sure you have completed all steps before that point?

If you like, you can give me a call at the number below sometime this afternoon. I might be able to help.

Thanks,

Hi,

I'm trying to set up a new pledge in the system, but when I get to the point where I put in the total pledge value in the 'pledge' field it's greyed out, as is the chicklet next to '#of payments'. I can't add a screenshot as it won't let me paste one in, so hopefully this makes some kind of sense. No-one in our organisation knows how to properly set up funds as those who left haven't trained anyone unfortunately.

Any ideas?

Thanks,

Rachel

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Finance Forum. You may reply to this message to post to the Finance forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!